Privacy notice
What we collect, why, and what you can ask us to do with it.
Last updated: [date you publish]
Who we are
LawSquads ("we", "us") is the controller of your personal data. ICO registration number: [number]. Contact: [email protected].
What we collect
- Contact details such as your name, email and phone number, when you send a message, book a call or buy a service.
- Study details such as your course, exam and exam date, and anything you choose to tell us about your progress.
- Work you send us for feedback, and our comments on it.
- Payment records: what you bought, when, and the amount. Card payments are handled by Stripe. We don't see or store your full card number.
- Booking details: the consultation time you chose and anything you tell us about your exam.
- Mock exam activity: your answers and scores, linked to your access link and email.
- Messages in email, WhatsApp or a squad chat.
- Newsletter and waitlist sign-ups: your email address and what you signed up for.
- Quiz results, if you choose to give your email at the end of the SQE1 quiz: your score by subject.
- Website visits: the pages you view, the website or link that brought you here, how long a page stays open, your device type, browser and operating system, and your approximate location (country, region and city, worked out from your IP address by Cloudflare). We don't use cookies for this and we don't store your IP address. To count visitors, we combine your IP address and browser details with a random code that changes every day and keep only a scrambled result, so we can't recognise you from one day to the next or link visits to your name. If you book or buy after a visit, we record which page and source the visit came from, so we know what works.
- Weekly SQE question email: if you subscribe, your email address. Links in the email carry a campaign tag so we can count clicks; they don't identify you.
- Questions you ask Adam, our AI assistant. We keep the question and Adam's answer for up to 90 days to improve the site. We don't link them to your name or IP address, so please don't include personal details in your questions.
Why we use it, and our legal basis
- To reply to enquiries and to provide the services you book (to take steps before a contract, and to perform the contract).
- To keep accounting and tax records (legal obligation).
- To improve our services and keep our website secure, including counting visits and seeing which pages and sources lead to bookings (legitimate interests: running and improving a small business, in a way that has minimal impact on your privacy).
- To send you news about new services, only if you've asked us to (consent, which you can withdraw at any time).
Who we share it with
We use trusted providers to run LawSquads. They process data on our instructions:
- Website hosting, database, security and the AI model behind Adam: Cloudflare (including Cloudflare Workers AI)
- Email notifications for contact form messages: Web3Forms (if enabled)
- Payments and subscriptions: Stripe
- Booking confirmations and other service emails: Resend
- Video sessions: [Zoom or Google Meet]
- Messaging: WhatsApp, if you choose to contact us that way
- Email: [your email provider]
Squad members see your first name and anything you share in sessions or the squad chat. We never sell your data.
International transfers
Some of these providers are based in the United States or store data there. Where data leaves the UK, we rely on UK adequacy regulations (including the UK–US data bridge) or approved contract terms to protect it.
How long we keep it
- Enquiries that don't lead to a booking: 12 months.
- Newsletter and waitlist sign-ups: until you unsubscribe.
- Questions asked to Adam: 90 days.
- Website visit records: 13 months. After that we keep only daily totals (for example, number of visitors per country), which contain no visit-level data.
- Client records and work you sent for feedback: 2 years after your last session, unless you ask us to delete them sooner.
- Accounting records: 6 years, as required by law.
Cookies and storage
We don't use advertising or tracking cookies. Our website remembers whether you chose to see prices in pounds or dollars, using your browser's local storage. Cloudflare may set strictly necessary security cookies. If you use the daily SQE question, your browser's local storage remembers which questions you've answered and your score, on your device only.
Visitor statistics
To see how our website is used and improve it, a small script on each page tells us the page you're on, the page or website that brought you here, your screen width and how long the page stays open. We don't use cookies for this, nothing is saved on your device, and the information is used only by us, for statistics. UK law allows this without asking for consent first, as long as we explain it and you can object easily. To object, press the button below: we'll stop counting your visits in this browser. We also skip browsers that send the Global Privacy Control signal.
Your rights
You can ask us to give you a copy of your data, correct it, delete it, restrict or object to how we use it, or move it to another provider. Email [email protected] and we'll respond within one month.
If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk. We'd appreciate the chance to put it right first.